Privacy Policy
1. Introduction
This Privacy Policy describes how Pradeep Kiradoo ("we", "us", "our") collects, uses, stores, processes, and protects personal information of users ("you", "your") who access this website or avail any services offered by us.
We are committed to protecting your privacy and ensuring that your personal data is handled in a safe, responsible, and transparent manner, in accordance with applicable laws in India.
By accessing this website or using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
We collect personal and technical information only to the extent necessary to provide astrology-related services and to operate our website effectively.
2.1 Personal Information
When you voluntarily use our website or services, we may collect the following personal information:
- Full name
- Phone number
- Email address
- Date of birth
- Time of birth
- Place of birth
- Any additional information shared by you during consultations, enquiries, or communications
This information is essential for providing personalized astrology consultations, horoscope readings, and related services.
2.2 Technical Information
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Website usage data, including pages visited and time spent, collected through cookies or similar technologies
This data helps us understand website usage patterns and improve performance and user experience.
2.3 Payment Information
Payments for services are processed through secure third-party payment gateways. We do not store or have direct access to complete debit card, credit card, UPI, or banking details.
We may retain limited transaction information (such as payment confirmation or transaction ID) strictly for record-keeping, accounting, and customer support purposes.
3. Purpose of Data Collection
The information collected is used for the following purposes:
- Providing astrology consultations, reports, and related services
- Scheduling and managing appointments and sessions
- Communicating with users regarding services, updates, or queries
- Maintaining internal records and service history
- Improving website functionality and service quality
- Complying with applicable legal, regulatory, and tax obligations
We do not collect personal data for purposes unrelated to our services.
4. Legal Basis for Processing
We process personal data on one or more of the following bases:
- Your consent, provided when you share information or book a service
- Performance of a service requested by you
- Compliance with legal obligations
- Legitimate business interests such as service improvement and fraud prevention
5. Data Storage & Security
We implement reasonable administrative, technical, and organizational safeguards to protect personal data against unauthorized access, alteration, disclosure, or destruction.
However, while we take appropriate measures to secure information, no method of transmission over the internet or electronic storage is completely secure, and absolute security cannot be guaranteed.
Users share information at their own discretion and risk.
6. Data Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. Personal information may be shared only in the following circumstances:
- With trusted service providers who assist in payment processing, communication, or website operations
- When required by law, court order, or legal authority
- To protect the rights, safety, or property of Pradeep Kiradoo or others
Any third parties involved are expected to handle data responsibly and confidentially.
7. Data Retention
Personal information is retained only for as long as necessary to:
- Deliver requested services
- Maintain service and communication records
- Fulfill legal, accounting, or regulatory requirements
When personal data is no longer required, it is securely deleted or anonymized wherever reasonably possible.
8. User Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal data, subject to legal and operational requirements
- Withdraw consent for data processing, where applicable
To exercise these rights, you may contact us using the details below. Requests are handled during official business hours and may require identity verification.
9. Cookies & Website Technologies
This website may use cookies or similar technologies to enhance user experience, analyze traffic, and improve performance.
You may manage or disable cookies through your browser settings. Disabling cookies may affect certain website functionalities.
10. Children's Privacy
Our services are intended for individuals aged 18 years and above. We do not knowingly collect personal information from minors without parental or legal guardian consent.
If you believe that a minor has provided personal information, please contact us so appropriate action can be taken.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date.
Continued use of the website after changes indicates acceptance of the revised policy.
Questions about our policies?
Our support team is available during business hours to clarify any terms or conditions mentioned above.
Location
Mumbai, Maharashtra, India
Phone
+91 90040 40841
veenus-astro@pradeepkiradoo.com
Hours
Monday to Saturday | 10:00 AM – 8:30 PM IST